Cox Automotive
Streamlining Customer Onboarding
Streamlined Process
Cox Automotive contacted us to streamline their customer onboarding process for Dealertrack. We worked with the implementation team to redesign their digital workbooks, shortening the customer onboarding process.
Faster Data Collection
By consolidating and reorganizing the digital workbooks, we reduced the time it took for customers to input their information.
Customized Workbooks
By creating separate workbooks for different dealership managment systems, we ensured that customers were able to transition easily to Dealertrack.