Cox Automotive

Streamlining Customer Onboarding


Cox Automotive

Streamlined Process

Cox Automotive contacted us to streamline their customer onboarding process for Dealertrack. We worked with the implementation team to redesign their digital workbooks, shortening the customer onboarding process.

Cox Automotive

Faster Data Collection

By consolidating and reorganizing the digital workbooks, we reduced the time it took for customers to input their information.

Cox Automotive

Customized Workbooks

By creating separate workbooks for different dealership managment systems, we ensured that customers were able to transition easily to Dealertrack.